• Delivery is made within 3-5 working days from the moment your order is confirmed.
  • Delivery is Monday through Saturday (excluding Public Holidays).
  • Delivery will be within Pakistan for Rs 250/-
  • Delivery is fully traceable, and you will be notified via SMS and email by the courier company.

We aim to meet these delivery times, but during busy periods (including sale season) deliveries may take a little longer. Force majeure events, such as extreme weather conditions, may delay order delivery. GENERATION cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier company.

The estimated delivery date of an order is around 3-5 working days (within Pakistan) and 7-10 working days (international orders). Please allow for your order to arrive by this date.

If your estimated delivery date has passed and you haven’t received your order, please contact customer service via email, phone, or social media with your order number. They will track your order for you.